Legal Team seeking 3 Client Relations Specialists.
Client Representatives needed for regional law firm based in the Columbia area. These positions will be responsible for taking inbound calls and providing customer service and foreclosure services to its clients through company website, email and via telephone with clients. Hours are 8:00 P.M. - 5:00 P.M. Duration: Approximately 2 months
Duties:
* Takes inbound calls from clients regarding status updates on foreclosure proceedings, requests and processes account information.
* Maintains customer records, enters data into banking tools.
* Analyzes records to determine client needs and makes necessary contacts to obtain required documents to complete case files.
*Customer Service experience within business operations setting or call center environment are preferred.
*Strong Customer Service aptitude and excellent written communication skill and organization skills are most critical.
*Must be able to handle high volume of work and prioritize daily tasks.
*Previous legal, real estate or foreclosure experience is very helpful.
*Must be able to pass National Criminal Background screen.
*Internet and Web savvy.
*Associates degree preferred, legal studies helpful.
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